FAQS
Due to the high volume of orders we received during our flash sale period, please allow an extra several business days processing time on all orders. This is in addition to the shipping quoted at check-out. Thank you for your patience during this busy time.
Orders made during the flash sale are eligible for exchange only. Exchanges will honour the value paid at check out after discounts and excluding shipping fees. Customers are responsible for return shipping fees and any additional costs required to exchange the item.
Final sale items are not eligible for returns or exchanges of any kind, unless deemed faulty.
You asked, we listened. This will mean a superior shopping experience for all of our beautiful customers in these areas. Local shipping = improved shipping times, fast + easier returns. We’ve been waiting for you.
Please find below some of our most Frequently Asked Questions.